Think of this as a road map for your network. They email you, and they automatically get a response that tells them exactly what to expect? You can direct them to your inquiry form, share emergency contact numbers, manage expectations of response time and more. You don’t have to be on vacation to take advantage of an automatic response!
What’s the email you type the most? We’re guessing this would be it. When someone reaches out about a trip, your best solution is to capture their email so that you can input their information into your lead log. Then you can send them this introductory email on your business, why someone should work with you, and an outline of your process. It’s professional and it acts as a bit of a gatekeeper for those potential clients that are not the best fit.
Your booking confirmation should do more than include a receipt and proof of booking. The entire email should be riddled with call-to-actions and information. You should be asking for your clients to review the documents for accuracy with a specific request to confirm the details, as well as what they need to do next, and then an outline of what they can expect from you. A timeline and sense of order will help your clients relax and give your inbox a break from unnecessary questions.
The king of all emails. This is the email that protects your peace and your business. You should include a request to confirm all details, provide tips on your clients chosen destination, COVID entry insight (links are best for live information), directives on what documents to have, how to handle emergencies, and a request for the client to share their experience on social. Feeling extra helpful? Save time on a wrap up call and record a Loom video walkthrough of the itinerary instead!
Your proposals should be consistent, informative, thorough, and full of intense imagery that truly paints the picture of what they’ll experience. We love a tool like Travefy- but whatever you use, make sure that you’re pairing it with a great email that showcases your value and highlights why the client has entrusted you with their trip. This is your opportunity to share first-hand insight about the destination and sprinkle in logistical details that they should consider before their trip. Add some “Insta-worthy” images along the way, and they’ll be hooked!
Check out our sidekick workflow implementation service or our complete workflow bundle in our shop