Oceanic Cruise Client Communication Templates
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Set sail toward cruise booking success! Booking cruise vacations should feel as smooth and exciting as the voyage itself, but managing multiple cruise lines, cabin categories, dining packages, and shore excursions can quickly turn your client communications into choppy waters. You know that cruise clients need more hand-holding and detailed information than any other type of traveler – and our Cruise Communication Templates are specifically designed to navigate these unique challenges. This isn’t just another template collection; it’s your complete cruise booking command center that transforms complex cruise planning into a streamlined, professional experience.
Whether you’re booking mainstream cruise lines like Royal Caribbean and Norwegian, luxury voyages with Celebrity and Princess, or specialized expedition cruises, these templates ensure smooth sailing from first inquiry to bon voyage. Built specifically for the cruise industry’s unique booking timeline, multiple payment schedules, and detailed pre-departure requirements, this system includes cruise line-specific communications for 17 of the most popular brands. It’s time to transform your cruise booking process from overwhelming to effortless – so you can focus on creating unforgettable vacation experiences while your clients feel confident and excited about their upcoming voyage.
Need this for your team? Agency pricing available click here.
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• 44 Comprehensive Cruise Email Templates covering every stage from initial inquiry to post-cruise follow-up • Cruise Line-Specific Post-Booking Communications for 17 popular cruise brands with tailored messaging and requirements • Fully Editable Google Doc Versions of all email templates for complete customization to your brand for General, TripSuite, Travefy, and Safari Portal • Professional Nautical-Themed Header Graphics that capture the excitement of cruise travel • 14 Essential Cruise Client Forms including detailed preference questionnaires, cabin selection guides, and pre-departure checklists • 2 Complete Task Management Lists with New Cruise Lead workflow and Booked Cruise Trip checklist designed for cruise booking timelines • Cruise Industry Automation Recommendations to manage complex booking schedules and payment deadlines effortlessly • Step-by-Step Getting Started Guide for quick implementation of your new cruise communication system • One-Click Share Codes for Tern, TravelJoy and Travefy versions with share codes that automatically upload all templates directly into your account
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• Universal Compatibility: Designed to be easily implemented into any CRM, with special versions available for TravelJoy, Travefy, Tern, Safari Portal, and TripSuite
• Customization Required: These are templates which means you will need to take some time to customize the verbiage, workflow processes, etc. to fit your unique business
• Royalty-Free Graphics & Fonts: All imagery and fonts used in the email header graphics are royalty-free so you can swap them out or leave as is
• Single User License: This purchase includes one license for individual use only. Need multiple templates for your team? View agency pricing here
NOTE: You may notice that if you have purchased another workflow from us, the foundational structure will feel familiar. That is intentional because every trip follows the same core lifecycle. All of our workflows are priced as standalone products, as each niche includes its own slight variations, tailored language, and niche-specific components.
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Select the CRM that you are CURRENTLY using as all sales are final and we are not able to accommodate exchanges. If you do not use Tern, TravelJoy, Travefy, TripSuite, or Safari Portal (and do not plan to do so), please select the General version.
TEMPLATES
Client Communication templates sold to advisors around the world.
Have purchased our tested and proven curriculum.
ADVISORS
"My client care process with CCT takes less than a day and allows me to follow along easily to manage travel. It really is almost like a plug and play so I can continue to keep slaying in my business!"
"This is one of the best investments I made because it not only gives me great templates to use, but also taught me about the the most efficient workflow to use. I am very grateful for them."
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"nothing that has been more valuable to the growth of my business (and my sanity) than TIQUE’s workflow!"
“There is, unequivocally, nothing that has been more valuable to the growth of my business (and my sanity) than TIQUE’s workflow! It is worth every penny! As a result of implementing this workflow, I am closing more business, getting more done, eliminating inquiries that are not a good fit, and constantly getting compliments on my professionalism.”
HEIDI THEIS, BENVENUTO TRAVEL
Frequently Asked Questions
will you implement my workflow for me?
Yes, we offer Implementation Services to clients who purchase either the TravelJoy or Tern versions of our workflow. We do not implement our workflows into any systems other than TravelJoy or Tern. Once you complete your purchase, we will send you a confirmation email with a link to our Implementation Proposal should you be interested! It’s giving Starbucks secret menu vibes 🤫
how long do i have access to these templates?
Forever! Once you complete your purchase, you will receive an email with access links to your new templates. We recommend bookmarking this email so that you never lose them! And the best part? Should our emails ever get a minor update, you will receive the updated version at no additional charge.
what happens after I purchase?
Once you complete your purchase, you will receive an email with a link to access all of your new templates! We recommend that you start off by reviewing the Getting Started Guide which will outline exactly how to customize these templates to best match your brand's tone, booking process, etc.
is there a payment plan available for these templates?
Unfortunately, due to their digital nature, we currently cannot offer payment plans for our Client Communication Templates. As soon as payment is made and the templates are downloaded, they become available for use by the buyer. Unlike physical products, digital items cannot be returned or resold. So, we need the full payment upfront to ensure our customers receive the best possible experience with our products. We apologize for any inconvenience this may cause and appreciate your understanding.
am I able to exchange versions if I switch platforms?
We apologize, but we cannot fulfill requests for template swaps as this product is purely digital. We suggest purchasing templates that are compatible with your current CRM software. If you are still undecided about which version to use or plan to switch CRMs in the future, we recommend our general CCT templates, which are designed to work with any CRM software.
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5 Free Client Communication Email Templates
If there is one thing we are passionate about, it's helping travel advisors work smarter, not harder! So, we are giving you our five must-have email templates that you can customize and add directly to your CRM.
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