River Cruise Client Communication Templates

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Navigate river cruise bookings with confidence and ease! River cruises represent one of the most sophisticated and detail-oriented segments of travel planning. Your clients aren’t just booking a cruise – they’re investing in intimate cultural experiences, culinary journeys, and immersive destination exploration along the world’s most legendary waterways. Unlike ocean cruising with its emphasis on onboard entertainment, river cruising focuses on destination immersion, guided excursions, and personalized service. Our River Cruise Communication Templates are specifically designed to address these unique characteristics, ensuring you communicate with the professionalism and attention to detail that river cruise clients expect.

Whether you’re booking European river cruises along the Rhine, Danube, or Seine, exotic Asian adventures on the Mekong or Ganges, or expedition-style voyages through Egypt or the Amazon, these templates cover every essential touchpoint. Built specifically for river cruising’s unique requirements – including detailed pre-cruise planning for multiple port stops, coordination of pre- and post-cruise extensions, managing excursion selections, and communicating about the intimate onboard experience – this system ensures nothing falls through the cracks. It’s time to elevate your river cruise bookings with communications that reflect the premium, culturally-rich experiences your clients are investing in.

Looking for multiple licenses for your team? Click here for agency pricing →Click Here


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• 44 Comprehensive Email Templates designed specifically for the river cruise journey from inquiry to post-voyage

• 15 Detailed Client Forms including river cruise preference questionnaires, excursion selection sheets, and pre-departure planning guides

• River Cruise-Specific Communication Flows addressing intimate ship environments, port-intensive itineraries, and cultural immersion experiences

• Fully Editable Google Doc Versions of all email templates for complete customization to your brand

• Elegant Waterway-Themed Header Graphics that capture the sophistication and scenic beauty of river cruising

• 2 Complete Task Management Lists with New River Cruise Lead workflow and Booked River Cruise Trip checklist tailored to river cruising timelines

• River Cruise Booking Automation Recommendations to manage complex itineraries and excursion coordination efficiently

• Comprehensive Getting Started Guide for quick implementation of your river cruise communication system

• One-Click Share Codes for Tern, TravelJoy and Travefy versions with share codes that automatically upload all templates directly into your account


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• Universal Compatibility: Designed to be easily implemented into any CRM, with special versions available for TravelJoy, Travefy, Tern, Safari Portal, and TripSuite

• Customization Required: These are templates which means you will need to take some time to customize the verbiage, workflow processes, etc. to fit your unique business

• Royalty-Free Graphics & Fonts: All imagery and fonts used in the email header graphics are royalty-free so you can swap them out or leave as is

• Single User License: This purchase includes one license for individual use only. Need multiple templates for your team? View agency pricing here

Select the CRM that you are CURRENTLY using as all sales are final and we are not able to accommodate exchanges. If you do not use Tern, TravelJoy, Travefy, TripSuite, or Safari Portal (and do not plan to do so), please select the General version.

River Cruise Client Communication Templates

nothing that has been more valuable to the growth of my business (and my sanity) than TIQUE’s workflow!

“There is, unequivocally, nothing that has been more valuable to the growth of my business (and my sanity) than TIQUE’s workflow! It is worth every penny! As a result of implementing this workflow, I am closing more business, getting more done, eliminating inquiries that are not a good fit, and constantly getting compliments on my professionalism.”

HEIDI THEIS, BENVENUTO TRAVEL

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5 Free Client Communication Email Templates

If there is one thing we are passionate about, it's helping travel advisors work smarter, not harder! So, we are giving you our five must-have email templates that you can customize and add directly to your CRM. 

Are you ready to save time and “wow” your clients? 

client communication templates

now available for any crm!

Frequently Asked Questions

will you implement my workflow for me?

Yes, we offer Implementation Services to clients who purchase either the TravelJoy or Tern versions of our workflow. We do not implement our workflows into any systems other than TravelJoy or Tern. Once you complete your purchase, we will send you a confirmation email with a link to our Implementation Proposal should you be interested! It’s giving Starbucks secret menu vibes 🤫

how long do i have access to these templates?

Forever! Once you complete your purchase, you will receive an email with access links to your new templates. We recommend bookmarking this email so that you never lose them! And the best part? Should our emails ever get a minor update, you will receive the updated version at no additional charge.

what happens after I purchase?

Once you complete your purchase, you will receive an email with a link to access all of your new templates! We recommend that you start off by reviewing the Getting Started Guide which will outline exactly how to customize these templates to best match your brand's tone, booking process, etc. 

is there a payment plan available for these templates?

Unfortunately, due to their digital nature, we currently cannot offer payment plans for our Client Communication Templates. As soon as payment is made and the templates are downloaded, they become available for use by the buyer. Unlike physical products, digital items cannot be returned or resold. So, we need the full payment upfront to ensure our customers receive the best possible experience with our products. We apologize for any inconvenience this may cause and appreciate your understanding.

am I able to exchange versions if I switch platforms?

We apologize, but we cannot fulfill requests for template swaps as this product is purely digital. We suggest purchasing templates that are compatible with your current CRM software. If you are still undecided about which version to use or plan to switch CRMs in the future, we recommend our general CCT templates, which are designed to work with any CRM software.

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