Defining Your Non-negotiable Boundaries
Defining Your Non-negotiable Boundaries in business
Stay responsive. Stay organized. Stay in control of your time.
Your clients value quick communication, but constant SMS conversations can easily blur boundaries, create confusion, and pull you out of the structured workflow you have worked hard to build. The SMS Client Communication Templates for TravelJoy were created to help you respond with clarity and professionalism while confidently guiding conversations back to email, where important details belong.
Instead of typing the same responses repeatedly or feeling pressure to reply instantly, you will have a library of strategic, ready-to-use SMS templates that support your process at every key stage of the client journey. From inquiry acknowledgements and planning fee notifications to proposal delivery, booking deadlines, final payment reminders, in-travel support guidance, and post-trip follow-up, each message is written to:
• Reinforce your workflow
• Set expectations clearly
• Protect your time
• Reduce unnecessary back and forth
• Keep communication centralized inside TravelJoy
These templates allow you to acknowledge messages quickly without opening the door to disorganized threads or round-the-clock availability. You remain warm and professional without sounding scripted or robotic.
Designed specifically for TravelJoy’s SMS template feature, you will receive an editable document that makes implementation simple. Customize the wording to match your brand voice, copy the templates into your account, and begin using them immediately.
Perfect for advisors who want to elevate their client experience, maintain strong communication boundaries, and feel confident every time they hit send. You do not need to be available at all hours to provide exceptional service. Strong systems create strong businesses. These SMS templates help you build both.
Need this for your team? Agency pricing available, click here.
• 15 Canned SMS Templates that are strategically written to support your workflow at key client touchpoints. • Editable Google Document Access that allows you to seamlessly implement the SMS Templates into your TravelJoy account. • Step-by-Step Getting Started Guide for quick implementation. • Smartfields included in each template to automatically pull in the client name, making each template ready-to-use. • Automation recommendation for Final Payment Reminders.
• TravelJoy Pro Account or SMS Messaging Add-On Required: These templates are designed to work seamlessly within the TravelJoy platform. To utilize SMS templates and access full functionality, a TravelJoy Pro Account or the SMS Messaging Add-On is required.
• Google Account Recommended: This product includes an editable Google Document, which requires a Google account to access and customize. While the templates are also included within the PDF for reference, copying directly from the PDF may require minor formatting adjustments after being pasted into TravelJoy.
• Instant Access: Upon purchase, you’ll receive a link to duplicate the template into your Google Drive account
• Forever Access: Once implemented into your TravelJoy account, you can edit and use each template unlimited times.
• Single User License: This purchase includes one license for individual use only. Need multiple templates for your team? View agency pricing HERE.
TEMPLATES
Client Communication templates sold to advisors around the world.
Have purchased our tested and proven curriculum.
ADVISORS
"My client care process with CCT takes less than a day and allows me to follow along easily to manage travel. It really is almost like a plug and play so I can continue to keep slaying in my business!"
"This is one of the best investments I made because it not only gives me great templates to use, but also taught me about the the most efficient workflow to use. I am very grateful for them."
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“There is, unequivocally, nothing that has been more valuable to the growth of my business (and my sanity) than TIQUE’s workflow! It is worth every penny! As a result of implementing this workflow, I am closing more business, getting more done, eliminating inquiries that are not a good fit, and constantly getting compliments on my professionalism.”
HEIDI THEIS, BENVENUTO TRAVEL
will you implement my workflow for me?
Yes, we offer Implementation Services to clients who purchase either the TravelJoy or Tern versions of our workflow. We do not implement our workflows into any systems other than TravelJoy or Tern. Once you complete your purchase, we will send you a confirmation email with a link to our Implementation Proposal should you be interested! It’s giving Starbucks secret menu vibes 🤫
how long do i have access to these templates?
Forever! Once you complete your purchase, you will receive an email with access links to your new templates. We recommend bookmarking this email so that you never lose them! And the best part? Should our emails ever get a minor update, you will receive the updated version at no additional charge.
what happens after I purchase?
Once you complete your purchase, you will receive an email with a link to access all of your new templates! We recommend that you start off by reviewing the Getting Started Guide which will outline exactly how to customize these templates to best match your brand's tone, booking process, etc.
is there a payment plan available for these templates?
Unfortunately, due to their digital nature, we currently cannot offer payment plans for our Client Communication Templates. As soon as payment is made and the templates are downloaded, they become available for use by the buyer. Unlike physical products, digital items cannot be returned or resold. So, we need the full payment upfront to ensure our customers receive the best possible experience with our products. We apologize for any inconvenience this may cause and appreciate your understanding.
am I able to exchange versions if I switch platforms?
We apologize, but we cannot fulfill requests for template swaps as this product is purely digital. We suggest purchasing templates that are compatible with your current CRM software. If you are still undecided about which version to use or plan to switch CRMs in the future, we recommend our general CCT templates, which are designed to work with any CRM software.
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If there is one thing we are passionate about, it's helping travel advisors work smarter, not harder! So, we are giving you our five must-have email templates that you can customize and add directly to your CRM.
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